Pre-order Only & Early Access
Pre-order Only is a curated line of 12 STOREEZ garments available exclusively through pre-order. These styles aren’t included in our regular stock and come in very limited quantities, offering you a chance to secure special pieces for your wardrobe.
Please note that Pre-order Only items ship from our remote warehouse and take a little longer to reach you; typically this takes around three weeks. When placing an order, you’ll see the estimated dispatch time for each item.
You can return Pre-Order Only items using the same steps as a regular order. If the order hasn't been dispatched to your address, we can cancel it and promptly issue a refund. If the order is already en route to your address, we'll process the refund once the order returns to our warehouse.
Early Access is a pre-view of new 12 STOREEZ styles before they officially drop on our website. Through this category, you can secure your coveted items ahead of time. The category updates weekly.
Please note that Early Access items can only be shipped to you after their official release on our website, typically within one to one and a half weeks from the moment they first appear in the Early Access section. When placing an order, you will see the estimated dispatch time for each item. You will receive an email notification once your order has been shipped.
You can return Early Access items using the same steps as a regular order. If the order hasn't been dispatched to your address, we can cancel it and promptly issue a refund. If the order is already en route to your address, we'll process the refund once the order returns to our warehouse.
WHAT IS THE DIFFERENCE BETWEEN PRE-ORDER ONLY AND EARLY ACCESS?
Early Access grants you the opportunity to shop for new 12 STOREEZ styles before they are officially released, ensuring you don’t miss out on your most coveted pieces. Items offered through Early Access are part of the regular stock and will subsequently be available alongside other styles on our website.
Pre-order Only is an exclusive line of 12 STOREEZ garments that are not included in our regular stock. These pieces are offered in limited quantities and can only be purchased through pre-order. They also take the longest to deliver since we dispatch them from a separate warehouse.
CAN I INCLUDE ITEMS FROM PRE-ORDER ONLY, EARLY ACCESS, AND REGULAR STOCK IN A SINGLE ORDER?
Yes, you can combine items from Pre-order Only, Early Access, and regular stock in one order. However, please be aware that all items in such an order will be shipped together following the longest timeframe, once your Pre-order or Early Access items are ready to dispatch. If you would like your regular stock items to arrive earlier, we recommend placing a separate order.
CAN I CANCEL A SINGLE ITEM FROM MY ORDER, OR DO I NEED TO CANCEL THE ENTIRE ORDER?
Unfortunately, it's not possible to cancel individual items. In this case, please cancel the entire order and proceed to place a new one.
HOW LONG WILL I HAVE TO WAIT FOR MY ORDER?
Please refer to the timeframes listed on each product card when ordering items from Pre-order Only or Early Access. Once the warehouse receives your Pre-order or Early Access items, we will send you an email notification. Your order will then be dispatched and delivered according to the shipping schedules for your destination.